Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Flex Insights RealTime
Incident
Report for Twilio
Resolved
The issue regarding Flex Insights Real Time stats has been resolved and Flex Insights Real Time stats is operating normally at this time.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Flex Insights Real Time stats are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineering team continues to run the data fix. The estimated completion time for correcting the data for all affected customers is the end of today. We will provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineer team is running a fix of data. The estimated completion time for correcting the data for all affected customers is the end of today. We will provide another update in 8 hours or as soon as more information becomes available.
Update
Our engineer team is running a fix of data with about 50% of data fixed. The estimated completion time for correcting the data for all affected customers is the end of today. We will provide another update in 4 hours or as soon as more information becomes available.
Identified
We have identified what is causing the Flex Insights Real Time stats showing the incorrect stats. We are working on the resolution. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing issues where Flex Insights Real Time stats are showing incorrect stats to some customers due to workers unassignment from all queues on workers.attribute.update event. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: FLEX (Flex Insights).