Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound calls failing to Brazil tollfree phone numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Dec 01, 2018 - 23:49 PST
      Identified
      Our Carrier Partner has confirmed that they are experiencing a network outage on their platform resulting in failed inbound calls to Tollfree Numbers in Brazil. We are working with our carrier partner to resolve the issue and we will provide an update as soon as we have more information
      Posted Dec 01, 2018 - 22:22 PST
      Investigating
      We have detected an increase in failures for inbound calls to Twilio tollfree phone numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue and will provide more information as soon as available.
      Posted Dec 01, 2018 - 20:09 PST
      This incident affected: PROGRAMMABLE VOICE (PSTN).