Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      MMS Delivery Delays to Networks in the US From a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. This incident has been resolved.
      Posted May 22, 2024 - 16:56 PDT
      Monitoring
      We are observing recovery in MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 22, 2024 - 15:02 PDT
      Update
      We continue to experience MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 22, 2024 - 13:21 PDT
      Investigating
      We are experiencing MMS delivery delays when sending messages to networks in the US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 22, 2024 - 12:28 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).