Programmable Voice and SIP Trunking connectivity failures in Germany

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Oct 01, 2018 - 13:00 PDT

Monitoring

Our services are operating normally, our engineers continue to monitor.

Posted Oct 01, 2018 - 10:05 PDT

Identified

We are continuing to experience elevated network failures in our Germany datacenter affecting Programmable Voice (PSTN, SIP and Client) and SIP Trunking calls in the region. Other regions were not affected.

Posted Oct 01, 2018 - 09:56 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1).