Inbound voice call failures to Rio de Janeiro Twilio numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 16, 2020 - 08:10 PDT

Monitoring

We are observing recovery in voice traffic inbound to Rio de Janeiro Twilio numbers. We will continue to monitor this situation and will provide an update as soon as more information becomes available.

Posted Mar 16, 2020 - 06:24 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will post additional information as they become available.

Posted Mar 16, 2020 - 05:01 PDT

Investigating

We are observing inbound call failures to Rio de Janeiro Twilio numbers (+5521). Our engineers are working with our carrier partner to resolve the issue. We will update here as soon as additional information becomes available.

Posted Mar 16, 2020 - 03:58 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).