Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound voice call failures to Rio de Janeiro Twilio numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 16, 2020 - 08:10 PDT
      Monitoring
      We are observing recovery in voice traffic inbound to Rio de Janeiro Twilio numbers. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
      Posted Mar 16, 2020 - 06:24 PDT
      Update
      We are continuing to work with our carrier partner to resolve the issue. We will post additional information as they become available.
      Posted Mar 16, 2020 - 05:01 PDT
      Investigating
      We are observing inbound call failures to Rio de Janeiro Twilio numbers (+5521). Our engineers are working with our carrier partner to resolve the issue. We will update here as soon as additional information becomes available.
      Posted Mar 16, 2020 - 03:58 PDT
      This incident affected: CARRIER NETWORK (Voice, Latin America).