Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays and Failures to the Mali Malitel Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays and failures to the Mali Malitel Network. This incident has been resolved.
      Posted Feb 15, 2021 - 19:16 PST
      Monitoring
      We are observing improvement on SMS delivery delays and failures to the Mali Malitel Network. We will continue to monitor and ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 15, 2021 - 18:00 PST
      Update
      We are continuing to experience SMS delivery delays and failures to the Mali Malitel Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 15, 2021 - 17:40 PST
      Update
      We are experiencing SMS delivery delays and failures to the Mali Malitel Network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Posted Feb 15, 2021 - 16:39 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS to Mali. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Feb 15, 2021 - 16:30 PST