Inbound Call Failures To A Subset Of Phone Numbers In Chile, Argentina, Ecuador And Colombia Phone Numbers.

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers has been resolved, and the service is functioning normally at this time.

Posted May 22, 2024 - 05:05 PDT

Update

We are still monitoring recovery for inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 22, 2024 - 03:11 PDT

Update

Posted May 22, 2024 - 01:15 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Chile, Argentina, Ecuador And Colombia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 21, 2024 - 23:17 PDT

Update

We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 21, 2024 - 22:18 PDT

Update

We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted May 21, 2024 - 21:28 PDT

Investigating

We are observing call failures to Twilio Chile, Argentina, Ecuador And Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted May 21, 2024 - 21:18 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).