Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon Wireless and T-Mobile United States

        Incident Report for Twilio

        Resolved

        The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
        Posted Jul 28, 2026 - 01:28 PDT

        Monitoring

        We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 27, 2026 - 23:26 PDT

        Investigating

        Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 27, 2026 - 22:28 PDT
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).