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        Requests Failed Due to a Downstream Latency Issues in Flex

        Incident Report for Twilio

        Resolved

        Some requests to create channels in Flex failed due to downstream latency has been resolved, and is operating normally at this time.
        Posted Sep 22, 2023 - 13:17 PDT

        Update

        We are investigating delays in billing for Flex. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Sep 22, 2023 - 13:10 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Flex (billing). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 22, 2023 - 12:46 PDT
        This incident affected: FLEX (Flex Billing).
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