SMS Delivery Delays to Telesom Network in Somalia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telesom Network in Somalia. This incident has been resolved.

Posted Jan 07, 2024 - 22:10 PST

Update

We are observing recovery in SMS delivery delays when sending messages to Telesom Network in Somalia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 07, 2024 - 20:10 PST

Monitoring

Posted Jan 07, 2024 - 18:10 PST

Update

We are still experiencing SMS delivery delays when sending messages to Telesom Network in Somalia. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 07, 2024 - 16:37 PST

Identified

We are experiencing SMS delivery delays when sending messages to Telesom Network in Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 07, 2024 - 14:37 PST

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Telesom Network in Somalia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 07, 2024 - 14:14 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).