SMS Delivery Delays to Multiple United States Carriers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. This incident has been resolved.

Posted Jun 27, 2021 - 21:23 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 19:54 PDT

Update

We are still experiencing SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 16:48 PDT

Update

We are still experiencing SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 12:55 PDT

Update

We are still experiencing SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 10:57 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to multiple carrier networks within the United States using Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 27, 2021 - 10:02 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).