Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delay in Delivery of IoT Product Orders
Incident
Report for Twilio
Resolved
The issue causing delays in order processing for IoT products placed through the Console has been resolved, and the service is functioning normally at this time.
Monitoring
Our engineering team has deployed a fix to address the issue causing delays in order processing for IoT products placed through the Console. We are seeing recovery and orders are being processed as expected. We will continue to monitor.
Identified
The issue causing delays in order processing for IoT products placed through the Console has been identified. We are still actively working to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in order processing for IoT products placed through the Console. Our customers might experience delays in receiving their orders. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will provide another update in 1 hour or sooner once more information becomes available.
Investigating
Since 2:27 PM UTC on July 4, 2024, we are experiencing delays in order processing for IoT products placed through the Console. Our customers might experience delays in receiving their orders. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will provide another update in 2 hours or sooner once more information becomes available.
This incident affected: INTERNET OF THINGS (Super SIM).