The issue causing delays in order processing for IoT products placed through the Console has been resolved, and the service is functioning normally at this time.
Posted Jul 08, 2024 - 08:07 PDT
Monitoring
Our engineering team has deployed a fix to address the issue causing delays in order processing for IoT products placed through the Console. We are seeing recovery and orders are being processed as expected. We will continue to monitor.
Posted Jul 08, 2024 - 07:42 PDT
Identified
The issue causing delays in order processing for IoT products placed through the Console has been identified. We are still actively working to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 08, 2024 - 06:44 PDT
Update
We are experiencing delays in order processing for IoT products placed through the Console. Our customers might experience delays in receiving their orders. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will provide another update in 1 hour or sooner once more information becomes available.
Posted Jul 08, 2024 - 05:44 PDT
Investigating
Since 2:27 PM UTC on July 4, 2024, we are experiencing delays in order processing for IoT products placed through the Console. Our customers might experience delays in receiving their orders. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. We will provide another update in 2 hours or sooner once more information becomes available.
Posted Jul 08, 2024 - 05:03 PDT
This incident affected: INTERNET OF THINGS (Super SIM).