Twilio Verify SMS Delivery Delays to US

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays from Twilio Verify to US. This incident has been resolved.

Posted Feb 02, 2022 - 12:52 PST

Monitoring

We are observing recovery of SMS delivery delays from Twilio Verify to US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 02, 2022 - 12:34 PST

Update

We are still experiencing SMS delivery delays from Twilio Verify to US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 02, 2022 - 12:06 PST

Update

We are experiencing SMS delivery delays from Twilio Verify to US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 02, 2022 - 11:16 PST

Investigating

Our monitoring systems have detected a potential issue with Authy SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 02, 2022 - 10:49 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America) and ACCOUNT SECURITY (Verify).