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        SMS Delivery Failures from Twilio to Natcom Haiti

        Incident Report for Twilio

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 02, 2026 - 22:47 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 02, 2026 - 06:44 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 01, 2026 - 22:44 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 01, 2026 - 18:43 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 01, 2026 - 16:42 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 01, 2026 - 15:42 PDT

        Update

        Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 01, 2026 - 15:16 PDT

        Identified

        Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 01, 2026 - 14:13 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 01, 2026 - 14:06 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).