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        MMS Delivery Delays to AT&T Network in the US From a Subset of Toll Free Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays when sending messages to AT&T Network. This incident has been resolved.
        Posted Dec 19, 2023 - 11:21 PST

        Update

        We are experiencing MMS/SMS delivery delays when sending messages to AT&T Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 19, 2023 - 10:05 PST

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 19, 2023 - 09:54 PST
        This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).