SMS Delivery Delays to Multiple Networks in United States Over a Subset of Short Codes

Incident Report for Twilio

Update

We are still observing recovery in SMS delivery delays when sending messages to Multiple Networks in the United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jun 19, 2025 - 19:20 PDT

Update

We are still observing recovery in MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2025 - 17:14 PDT

Monitoring

We are observing recovery in MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2025 - 15:31 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jun 19, 2025 - 05:50 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 18, 2025 - 14:00 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 18, 2025 - 06:37 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Multiple Networks in United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 18, 2025 - 02:45 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 18, 2025 - 00:49 PDT

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 17, 2025 - 23:52 PDT

This incident affects: CARRIER NETWORK (SMS Short Code, North America).