SMS Delivery Failures and Delays towards Metfone in Cambodia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Metfone network in Cambodia. This incident has been resolved.

Posted Jun 25, 2025 - 08:13 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Metfone network in Cambodia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 25, 2025 - 06:15 PDT

Update

We continue to experience SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jun 24, 2025 - 12:28 PDT

Update

We continue to experience SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 20:28 PDT

Update

We continue to experience SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 12:30 PDT

Update

We continue to experience SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 08:20 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 06:20 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Metfone network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 23, 2025 - 05:22 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).