Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to a Subset of Twilio Singapore Numbers
Incident
Report for Twilio
Resolved
The issue with message delays to Twilio Phone Numbers from Singapore phone numbers has been resolved. The service is functioning normally at this time.
Monitoring
We are observing recovery in message delays to Twilio Phone Numbers from Singapore phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS received messages being delayed from Singapore phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, APAC).