MMS Delivery Delays to USA via a Subset of Short Codes

Incident Report for Twilio

Resolved

The issue that caused MMS Delivery Delays to the USA via a subset of short codes is now resolved.

Posted Jan 02, 2023 - 16:00 PST

Monitoring

We are observing recovery from the issue causing MMS Delivery Delays to USA via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 02, 2023 - 14:02 PST

Update

We are experiencing MMS Delivery Delays to USA via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 02, 2023 - 13:35 PST

Investigating

Our monitoring systems have detected a potential issue with MMS Delivery Delays to the USA via a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 02, 2023 - 13:28 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).