The incident has been resolved and SMS delivery from Twilio to Digitel network subscribers in Venezuela is operating normally.
Posted May 10, 2026 - 18:39 PDT
Update
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 10, 2026 - 17:54 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 10, 2026 - 15:46 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted May 10, 2026 - 15:09 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 10, 2026 - 11:03 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 10, 2026 - 08:57 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 10, 2026 - 07:50 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).