SMS Delivery Delays And Failures to Telefonica Network in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Telefonica Network in Mexico. This incident has been resolved.

Posted Mar 22, 2025 - 17:59 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Telefonica Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 22, 2025 - 16:09 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 22, 2025 - 14:49 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 22, 2025 - 13:49 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).