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        SMS Delivery Delays to Verizon Wireless in United States of America via a Subset of Shortcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. This incident has been resolved.
        Posted Jul 16, 2025 - 13:01 PDT

        Monitoring

        We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 16, 2025 - 10:57 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 16, 2025 - 10:13 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).