SMS Delivery Delays to MTN in South Africa

Incident Report for Twilio

Resolved

The issue was resolved. The SMS delivery is back to normal to MTN in South Africa.

Posted Mar 27, 2020 - 09:05 PDT

Update

Our engineers are still investigating this issue with the underlying carrier. We will provide more updates as soon as they become available.

Posted Mar 27, 2020 - 08:29 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 27, 2020 - 06:43 PDT