Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delays for Voice Transcription
      Incident Report for Twilio
      Resolved
      The delay issues with Voice Transcriptions have been resolved and and Voice Transcriptions are operating normally at this time. This incident has been resolved.
      Posted Sep 28, 2022 - 15:09 PDT
      Monitoring
      Voice Transcriptions are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 28, 2022 - 14:45 PDT
      Identified
      Our engineers have identified the issue causing delays with voice transcriptions and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 28, 2022 - 13:59 PDT
      Update
      We are continuing to actively investigate delays with voice transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 28, 2022 - 12:31 PDT
      Update
      We are investigating delays with voice transcriptions. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
      Posted Sep 28, 2022 - 11:30 PDT
      Investigating
      Our monitoring systems have detected a potential issue with voice transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 28, 2022 - 11:21 PDT
      This incident affected: PROGRAMMABLE VOICE (Text-to-Speech, Recording Transcriptions).