Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
TaskRouter Returns Intermittent 500s Status Codes
Incident
Report for Twilio
Resolved
The intermittent 500s status codes issue from TaskRouter has been resolved and TaskRouter is operating normally at this time.
Monitoring
The intermittent periods of 500s status codes from TaskRouter are now operating normally. We last experienced a period of this degraded service for 19 seconds between 12:33:56 to 12:34:15 Pacific Time. We will continue to monitor for system stability and will provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating intermittent periods of 500s status codes returned within TaskRouter alone and within Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating intermittent periods of 500s status codes returned within TaskRouter alone and within Flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are investigating intermittent periods of 500s status codes returned within TaskRouter alone and within Flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with TaskRouter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: TaskRouter.