Inbound Call Failures to a Subset of Twilio Spanish Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting a subset of calls to Twilio Spanish phone numbers has been resolved, and the service is operating normally at this time.

Posted Aug 17, 2023 - 07:35 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Spanish phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Aug 17, 2023 - 05:20 PDT

Update

We are continuing to observe a subset of call failures to Twilio Spanish phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Aug 17, 2023 - 04:08 PDT

Investigating

We are observing a subset of call failures to Twilio Spanish phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.

Posted Aug 17, 2023 - 03:16 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).