Inbound Call Failure To A Subset of Spain Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.

Posted Feb 06, 2024 - 09:41 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2024 - 07:44 PST

Update

We are observing call failures to a subset of Twilio Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 06, 2024 - 06:53 PST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2024 - 06:39 PST

Investigating

Our monitoring systems have detected a potential issue with inbound call failures to a subset of Spain numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 06, 2024 - 06:31 PST

This incident affected: CARRIER NETWORK (Voice, Europe).