SMS Delivery Delays to CTBC Celular Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. This incident is now solved.

Posted Feb 17, 2023 - 11:49 PST

Monitoring

We are observing an improvement on SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

Posted Feb 17, 2023 - 09:57 PST

Update

We are still experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 17, 2023 - 09:44 PST

Update

We are still experiencing SMS delivery delays when sending messages to all Brazil networks over a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 17, 2023 - 07:52 PST

Investigating

We are experiencing SMS delivery delays when sending messages to all Brazil networks over a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 17, 2023 - 06:59 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).