Partial data being loaded into console for Voice Insights

Incident Report for Twilio

Resolved

Voice Insights is operational, we are in the process of replaying the data during the time of the incident and expect that process to be complete in approximately four hours

Posted Jun 13, 2017 - 20:20 PDT

Monitoring

Our Engineers have identified the issue and we're currently recovering Voice Insights data

Posted Jun 13, 2017 - 19:16 PDT

Investigating

We are currently investigating an issue that's causing partial data to load for Voice Insights in the console

Posted Jun 13, 2017 - 18:59 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).