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        SMS Delivery Delays and Failures to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. This incident has been resolved.
        Posted Feb 17, 2025 - 10:18 PST
        Update
        We are observing recovery in SMS delivery delays and Failures when sending messages to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 08:18 PST
        Monitoring
        We are observing recovery in SMS delivery delays and Failures when sending messages to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 06:18 PST
        Investigating
        We are experiencing SMS delivery delays and Failures when sending messages to to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 17, 2025 - 05:18 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).