Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Elevated errors retrieving Programmable Voice Client insights data via API

        Incident Report for Twilio

        Resolved

        Replaying of events is complete and all systems are operational at this time
        Posted Oct 06, 2018 - 02:47 PDT

        Identified

        We have identified the issue and the fix. We are currently replaying events and will provide an update when the operation is complete.
        Posted Oct 05, 2018 - 17:30 PDT

        Update

        We are continuing to investigate this issue.
        Posted Oct 05, 2018 - 14:31 PDT

        Update

        We are continuing to investigate this issue.
        Posted Oct 05, 2018 - 14:30 PDT

        Investigating

        We are investigating elevated error rates with client insights affecting console dashboards and API.
        Posted Oct 05, 2018 - 14:20 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).