Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Failures From and to a Subset of Twilio's Phone Numbers in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing failures from and to a subset of Twilio's phone numbers in Brazil. This incident has been resolved.
Monitoring
We have started seeing recovery for call failures from and to a subset of Twilio's phone numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We're seeing recovery on call failures from Twilio's phone numbers, but we continue experiencing call failures to Twilio's phone numbers in Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available
Investigating
We are observing call failures from and to a subset of Twilio's phone numbers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).