Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound SMS Delivery Failures to a Subset of Phone Numbers in Brazil
Incident
Report for Twilio
Resolved
The issue affecting message failures to a Subset of Phone Numbers in Brazil has been resolved, and the service is functioning normally at this time.
Update
We are observing recovery in inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).