Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Elevated latency and error rate in Dialogflow agent integration
Incident
Report for Twilio
Resolved
The issue with Dialogflow agent integrations has been resolved for all affected users. The services are operating normally at this time. We appreciate your patience and understanding during this period.
Monitoring
Dialogflow agent integrations in US1 Region are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 min or as soon as more information becomes available.
Update
We are investigating a service degradation with Dialogflow agent integrations affecting US1 Region experiencing elevated error rates and latency interacting with Dialogflow agents. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our engineers have identified a service degradation with DialogFlow cx e2e affecting US1 Region increasing error rates and latency interacting with Dialogflow agents. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE VOICE (Dialogflow).