SMS Delivery Delays to Vodacom Network in South Africa (655-01)

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). This incident has been resolved.

Posted Oct 29, 2022 - 11:56 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2022 - 09:55 PDT

Update

We continue to experience SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 29, 2022 - 05:52 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2022 - 04:03 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 29, 2022 - 03:16 PDT