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        SMS Delivery Failures to Phoenix Network in Russia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Phoenix Network in Russia. This incident has been resolved.
        Posted Aug 28, 2024 - 14:19 PDT

        Update

        We are observing successful SMS delivery to Phoenix network in Russia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 28, 2024 - 10:58 PDT

        Monitoring

        We are observing successful SMS delivery to Phoenix network in Russia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 28, 2024 - 08:55 PDT

        Update

        We continue experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 27, 2024 - 10:09 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 26, 2024 - 10:11 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 25, 2024 - 10:17 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 23, 2024 - 10:18 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 22, 2024 - 10:18 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 21, 2024 - 07:06 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 20, 2024 - 07:06 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 14:49 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 06:58 PDT

        Investigating

        We are still experiencing SMS delivery failures to Phoenix Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 03:01 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 00:16 PDT

        Update

        We are observing successful SMS delivery to Phoenix Network in Russia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 22:30 PDT

        Monitoring

        We are observing successful SMS delivery to Phoenix Network in Russia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 20:30 PDT

        Update

        We are experiencing SMS delivery failures to Phoenix Network in Russia again. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 20:28 PDT

        Investigating

        We are experiencing SMS delivery failures to Phoenix Network in Russia again. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 16:38 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Phoenix Network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 18, 2024 - 15:56 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 13:12 PDT

        Update

        We are still experiencing SMS delivery failures to Phoenix Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 11:22 PDT

        Investigating

        We are experiencing SMS delivery failures to Phoenix Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 18, 2024 - 10:33 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).
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