SMS Delivery Delay and Failures To Nur Telecom Network In Kyrgyzstan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Nur Telecom Network in Kyrgyzstan. This incident has been resolved.

Posted Mar 04, 2025 - 21:06 PST

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Nur Telecom Network in Kyrgyzstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 04, 2025 - 18:17 PST

Update

We continue to experience SMS delivery delays and failures when sending messages to Nur Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 04, 2025 - 16:17 PST

Update

We are experiencing SMS delivery delays and failures when sending messages to Nur Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 04, 2025 - 15:17 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delay and failures to Nur Telecom Network in Kyrgyzstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 04, 2025 - 15:06 PST

This incident affected: CARRIER NETWORK (SMS, APAC).