Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound MMS delays towards US Short Codes
Incident
Report for Twilio
Resolved
We are no longer seeing MMS delays towards a subset of Twilio US Short Codes. This incident has been resolved.
Identified
The issue has been identified and we are working with our carrier partners on a fix and will provide an update as soon as we have further information.
Update
We continue to experience issues receiving inbound MMS messages sent from mobile devices in the US to a subset of Twilio US short codes. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information
Investigating
We are not currently receiving inbound MMS messages sent from mobile devices in the US to a subset of Twilio US short codes. We are also experiencing delays in receiving status callbacks for outbound MMS messages sent from Twilio's US short codes to mobile devices; actual delivery of outbound MMS messages are unaffected. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).