SMS Delivery Delays and Failures from Twilio to ISP Telecom United States

Incident Report for Twilio

Resolved

We have fully investigated the delays and failures from Twilio to ISP Telecom in the United States issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Mar 24, 2026 - 09:24 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 24, 2026 - 07:04 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 24, 2026 - 03:09 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 24, 2026 - 01:11 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 24, 2026 - 00:15 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).