SMS Delivery Receipt delays to Sprint Handsets in the United States

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted Aug 17, 2018 - 13:04 PDT

Monitoring

DLRs for SMS to Sprint handsets in the US are being delivered on time. We will continue to monitor the situation. All services are fully operational.

Posted Aug 17, 2018 - 11:51 PDT

Investigating

We’ve experienced a recurrence of delays in DLRs for SMS sent to Sprint handsets in the US. Message delivery is not impacted. We are working with our carrier partner and will provide an update as soon as we have more information.

Posted Aug 17, 2018 - 11:01 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).