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SMS Delivery Delays to US Cellcom over a Subset of Twilio Short Codes
Incident Report for Twilio
Resolved
We are no longer experiencing delivery delays to U.S. Cellcom. This incident has been resolved.
Posted Nov 17, 2020 - 13:41 PST
Monitoring
We are observing successful SMS delivery to US Cellcom from Twilio Short Codes for the last 4 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 17, 2020 - 12:01 PST
Update
We are observing successful SMS delivery to US Cellcom from Twilio Short Codes for the last 3 hours and 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 17, 2020 - 11:31 PST
Update
We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Nov 17, 2020 - 03:39 PST
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Nov 16, 2020 - 19:48 PST
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 16, 2020 - 15:58 PST
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 16, 2020 - 14:04 PST
Update
We are experiencing SMS delivery delays when sending messages to Cellcom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 16, 2020 - 13:07 PST
Investigating
We are currently investigating this issue.
Posted Nov 16, 2020 - 12:58 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).