SMS Delivery Delays to Telenor Network in Pakistan

Incident Report for Twilio

Resolved

We are observing successful SMS delivery to the Telenor network in Pakistan and no longer experiencing delays. This incident has been resolved.

Posted Dec 01, 2020 - 23:30 PST

Monitoring

We are seeing recovery in SMS delivery to the Telenor network in Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.

Posted Dec 01, 2020 - 22:27 PST

Update

We are experiencing SMS delivery delays to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 01, 2020 - 21:28 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery to Pakistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 01, 2020 - 21:24 PST

This incident affected: CARRIER NETWORK (SMS, APAC).