MMS Delivery Delays To and From a Subset of Twilio Numbers in Australia

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to and from a subset of Twilio phone numbers in Australia. This incident has been resolved.

Posted Jan 05, 2026 - 14:39 PST

Update

We are still observing recovery in MMS delivery delays when sending messages to and from a subset of Twilio phone numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2026 - 12:49 PST

Monitoring

We are observing recovery in MMS delivery delays when sending messages to and from a subset of Twilio phone numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2026 - 10:46 PST

Update

We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 05, 2026 - 05:17 PST

Update

We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 04, 2026 - 13:25 PST

Update

We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 04, 2026 - 05:22 PST

Update

We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 04, 2026 - 01:35 PST

Update

We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2026 - 23:35 PST

Investigating

We are experiencing MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 03, 2026 - 22:36 PST

This incident affected: CARRIER NETWORK (MMS, APAC).