SMS Delivery Failures to Globe Network Philippines

Incident Report for Twilio

Resolved

We are no longer experiencing message delivery failures to Globe Network Philippines. This incident has been resolved.

Posted Jan 07, 2021 - 22:10 PST

Monitoring

We are observing successful SMS delivery when sending messages to Globe Network Philippines for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 07, 2021 - 21:32 PST

Investigating

We are experiencing SMS delivery failures when sending messages to Globe Network Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.

Posted Jan 07, 2021 - 20:38 PST

This incident affected: CARRIER NETWORK (SMS, APAC).