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System Metrics
SMS Delivery Delays To Small Networks In The US via Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to small networks in the US when sending from a subset of shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays in the US when sending from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays to small networks in the US when sending from a subset of shortcodes. We are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information is available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).