We are no longer experiencing SMS delivery delays when sending messages to small networks in the US when sending from a subset of shortcodes. This incident has been resolved.
Posted Sep 03, 2024 - 20:31 PDT
Monitoring
We are observing recovery in SMS delivery delays in the US when sending from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 03, 2024 - 18:31 PDT
Update
We are experiencing SMS delivery delays to small networks in the US when sending from a subset of shortcodes. We are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information is available.
Posted Sep 03, 2024 - 17:52 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 03, 2024 - 17:47 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).