SMS Delivery Delays to MTN Network in Sudan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Sudan. This incident has been resolved.

Posted Sep 18, 2023 - 01:39 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN Network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 17, 2023 - 23:48 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 17, 2023 - 21:48 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to the MTN Network in Sudan. Our engineers are working with our carrier partner currently to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 17, 2023 - 13:48 PDT

Update

We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 17, 2023 - 09:50 PDT

Update

We are still experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 17, 2023 - 07:57 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 17, 2023 - 07:09 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delay's To MTN Network in Sudan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 17, 2023 - 06:58 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).