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        SMS Delivery Report Delays to Digicel Network in Papua New Guinea on Twilio Long Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. This incident has been resolved.
        Posted Aug 09, 2022 - 02:01 PDT

        Monitoring

        We are observing recovery in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 09, 2022 - 00:03 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 08, 2022 - 13:05 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 08, 2022 - 04:55 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 08, 2022 - 00:55 PDT

        Update

        We are experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 07, 2022 - 22:55 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 07, 2022 - 21:58 PDT