MMS Delivery Delays to US Verizon from a Subset of Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to US Verizon from a subset of Twilio Short Codes. This incident has been resolved.

Posted Sep 06, 2021 - 21:07 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to US Verizon from a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 06, 2021 - 20:37 PDT

Update

We are experiencing MMS delivery delays to US Verizon from a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 06, 2021 - 20:00 PDT

Update

We are experiencing MMS delivery delays to US Verizon from a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 06, 2021 - 18:00 PDT

Investigating

We are experiencing MMS delivery delays to US Verizon from a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 06, 2021 - 17:03 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).