Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to United Kingdom O2 Telefonica Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to the United Kingdom O2 Telefonica Network. This incident has been resolved.
      Posted Jan 21, 2022 - 07:03 PST
      Update
      We continue to observe recovery in SMS delivery when sending messages from UK mobile numbers to O2 Telefonica Network in the United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 21, 2022 - 05:05 PST
      Monitoring
      We are observing recovery in SMS delivery when sending messages from UK mobile numbers to O2 Telefonica Network in the United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 21, 2022 - 03:05 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages from UK mobile numbers to O2 Telefonica Network in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 21, 2022 - 02:05 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).