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      Zipwhip Gateway
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        Scheduled maintenance
        System Metrics

        Issue with 500 errors for certain parts of our APIs

        Incident Report for Twilio

        Resolved

        For a brief period we saw that:

        - Voice users may not have seen debugger alerts for failed calls
        - Video customers may not see call logs
        - Console users would not see “pinned products” on sidebar, but could still go to individual product pages through the menus

        But we have now recovered and should be operating as normal.
        Posted Nov 06, 2020 - 04:06 PST